Frequently Asked Questions

Everything you need to know about our premium denim and essentials.

How do I determine my correct size?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing down for our stretch denim and sticking to your true size for 100% cotton styles.

What is your return and exchange policy?

We offer a 30-day window for returns and exchanges. Items must be in their original, unwashed condition with tags attached. Domestic exchanges are free, while returns for a refund incur a small shipping fee.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your items sooner.

How should I care for my Mott & Bow denim?

To preserve the color and fit, we recommend washing your jeans inside out in cold water and hanging them to air dry. Avoid the dryer to prevent shrinkage and fiber breakdown.

Do you offer international shipping?

Currently, we ship to the United States and select international territories. Shipping costs and delivery timelines for international orders are calculated at checkout based on your location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment options through Affirm.